AASD
Infinite Campus Change to Text Messages
Posted on 04/08/2020
Infinite Campus MessageAre you getting texts from Mr. Knaack (or the district)? These messages originate from Infinite Campus, and they are changing their procedures for sending texts. Please note the change in how these messages will arrive to your device (see below). Mr. Knaack promises to try and make these message short!
 
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"During this unique time, we are seeing an unprecedented volume of SMS (text messaging) usage. Additionally, average message length has significantly increased. Long messages are split into multiple messages and are “rebuilt” by each recipient’s carrier. These rebuilt messages can then deliver out of order, thereby confusing recipients.

Therefore, an adjustment has been made to the way text messages are sent. As of Monday, March 30th any message created that is above the single text character limit (140), the first 100 characters of the message will appear with a trailing URL that the recipient can click to view the entire message. The solution is shown in the image above. If a text message is created that is at or below the single text character limit (140), the full message will display and send as a single text.

Thank you for your understanding as we work to ensure all customers can clearly communicate to their staff, students, and parents."

-Infinite Campus
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